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Contacts

Please use the information below for assistance in directing your inquiry to the appropriate office.

UPB Benefits Services

Urbana Academic Human Resources

Human Resources Information Center

Urbana Staff Human Resources

Student Employment

Urbana Student Employment

State Universities Retirement System(SURS)

Chicago Faculty Affairs Human Resources

UPB Payroll Services

Springfield Human Resources

University Adminstration Employees


UPB Benefits Services

https://nessie.uihr.uillinois.edu/cf/benefits/index.cfm

Urbana: 217-333-3111 | Fax: 217-244-3135 | benefits@uillinois.edu*
Chicago: 312-996-6471 | Fax: 217-244-3135 | benefits@uillinois.edu*
Springfield: 217-206-7144 | Fax: 217-206-7010 | benefits@uillinois.edu*

*Please do not include your Social Security Number in emails to the UPB Benefits Services office.

The UPB Benefits Services office can assist with any benefits questions and concerns related, but not limited to:

  • Accidental Death & Dismemberment Insurance
  • Benefit Eligibility
  • Benefit premium pay check adjustments
  • Benefits New hire Orientation Scheduling and Questions
  • Bills from Central Management Services (CMS), insurance plans or Benefits
  • COBRA
  • Dependent Categories: e.g., spouses, adult children, stepchildren, natural and adopted children
  • Documentation requirements for qualifying events and dependent changes
  • Domestic Partner Benefits
  • Civil Union Partner (Same-Sex or Opposite-Sex). Effective June 1, 2011.
  • Enrolling in or changing Benefits on NESSIE
  • Flexible Spending Accounts (Medical Care and Dependent Care Assistant Plans)
  • Health Insurance
  • Leave of absence benefit options
  • Life Insurance including beneficiary changes
  • Life Insurance Claims
  • Long Term Disability Insurance (LTD)
  • Long Term Care (LTC)
  • Medical Support Orders
  • Paying for benefits while on an unpaid leave of absence
  • Qualifying Events that allow dependent and enrollment changes
  • Supplemental 403(b) and 457 retirement plans
    • Contributing Terminal Benefit Payout money to a 403(b) or 457 Plan
  • Vision Insurance
  • What happens to my benefits at retirement/termination of employment

Human Resources Information Center

Urbana: 217-333-6747 | ahr@illinois.edu*
Chicago: 312-413-4848 | uichrnessie@uillinois.edu*
Springfield: 217-206-7015 | uishr@uis.edu*
University Administration: 217-333-2600 | erhr@uillinois.edu*

*Please do not include your Social Security Number in emails to the HR Help Desk.

The HR Information Center can assist with questions related, but not limited to:

  • HR Applications
    • NESSIE (for netid and netid password issues, please contact CITES at 244-7000 or visit their guide to passwords at http://www.cites.illinois.edu/passwords/)
    • NESSIE New Hire (for password issues, click on the Forgot Password link at the bottom of the NNH logon form to reset or contact your department)
  • Functional HR Questions
  • Vacation/Sick leave for academic employees

Student Employment

Urbana: 217-333-0600 | studentemploy@illinois.edu
Website: http://www.osfa.uiuc.edu/aid/employment/index.html

Chicago: 312-996-3130 | studentjobs@uic.edu
Website: http://www.uic.edu/depts/st_empl/

Springfield: 217-206-6724 | Fax 217-206-7376 | finaid@uis.edu
Contact: Mary Brown or Gerard Joseph
Website: http://www.uis.edu/financialaid/studentemployment/


State Universities Retirement System (SURS)

http://www.surs.org

Urbana: 217-378-8800 | Fax: 217-378-9800
Chicago: 800-275-7877 | Fax: 217-378-9800
Springfield: 800-275-7877 | Fax: 217-378-9800

The staff at the State Universities Retirement System can assist with questions regarding, but not limited to:

  • Buying back time
  • Death and survivor benefits
  • Disability retirement benefit
  • Medicare coordination of benefits after retirement
  • Name and address changes
  • Retirement annuity calculation
  • Retirement eligibility
  • Retirement plan choices
  • Service credit
  • SURS beneficiary form
  • Taking a refund before or after vesting

UPB Payroll Services

http://www.obfs.uillinois.edu/

Urbana: 217-265-6363 | payinq@uillinois.edu*
Chicago: 312-996-7200 | payinq@uillinois.edu*
Springfield: 217-206-7211 | payinq@uillinois.edu*

*Please do not include your Social Security Number in emails to the UPB Payroll Services office.

The UPB Payroll Services office can assist with questions regarding, but not limited to:

  • 1042-S
  • Child Support Deductions
  • Direct deposit/web-based earnings statements
  • Earned Income Tax Credit
  • FICA
  • How do I apply for an ITIN?
  • How do I get a TCN?
  • How to change tax withholdings (W-4)
  • Income from Tips
  • Incorrect pay/payroll adjustments
  • International tax questions
  • Lost/replacement payroll checks
  • NESSIE & NESSIE New Hire (only for W-4 and direct deposit questions)
  • Overpayments
  • Pay Cards
  • Payments to internationals
  • Payroll adjustments (PZAADJT)
  • Payroll deductions
  • Payroll Schedules
  • Separation payouts - reporting to SURS
  • SURS - retroactive collections
  • Tax forms
  • Taxable Benefits
  • Taxable Employee Tuition Waivers
  • Time Entry/unable to use web time entry
  • Time Reporting
  • Treaty Renewals/Changes in Status
  • Unclaimed Property
  • Union Dues/Fairshare
  • Voluntary Deduction Agreements
  • W-2s/Re-Issued W-2s
  • Wage Garnishments

University Administration Employees

Employee Relations and Human Resources
Phone: 217-333-2600
Email: erhr@uillinois.edu
Website: http://www.hr.uillinois.edu/cms/One.aspx?portalId=964839&pageId=1021100

A unit within University Human Resources, Employee Relations and Human Resources (ER/HR) provides HR services, compliance, implementation, and guidance for all HR policies and procedures for University Administration units on all three campuses, which includes:

  • Recruiting and staffing
  • On-boarding of new UA employees
  • Employment administration
  • Leave administration
  • Separation administration and
  • Internal consulting and employee relations


Urbana Academic Human Resources

Phone: 217-333-6747
Fax: 217-333-4019
Email: ahr@illinois.edu*
Website: http://www.ahr.illinois.edu/

*Please do not include your Social Security Number in emails to the Academic Human Resources office; please provide UIN, if available.

The Academic Human Resources Office has responsibility for faculty, academic professionals, other academics, grad assistants, academic hourly and unpaid employee groups and can assist with questions regarding, but not limited to:

  • Functional HR questions related to the employee groups listed above (excluding questions regarding benefits)
  • Child of Employee tuition waivers for academic employees
  • Employment verifications for former employees for the groups listed above (current employees must create a VAN for the agency - steps can be found at
    http://www.ahr.illinois.edu/employees/current/empverifications.html)
  • Leaves of Absence for academic employees
  • Notifications of Appointments for academic employees
  • Separations for academic employees
  • Shared Benefits for academic employees
  • Unemployment claims for academic employees

Urbana Staff Human Resources

Civil Service Employment questions (applications, exams, vacancies, etc.)

217-333-2137

Extra Help Employment questions

217-333-4752

Leaves of absence, vacation/sick leave, tuition waivers for civil service employees

217-333-2143

Employee relations issues for civil service employees

217-333-3105

Fax: 217-244-7304
Email: shr@uillinois.edu*
Website: http://shr.illinois.edu/

*Please do not include your Social Security Number in emails to Staff Human Resources; please provide UIN, if available.

The Staff Human Resources Office can assist civil service applicants/employees and extra help applicants/employees with questions regarding but not limited to:

  • Functional HR questions related to civil service and extra help
  • Background investigations for security sensitive positions
  • Child of Employee tuition waivers for staff employees
  • Civil Service employment process
  • Civil Service Exam inquiries
  • Employee relations issues
  • Employment verifications for former civil service and extra help employees (current employees must create a VAN for the agency - steps can be found at
    http://shr.illinois.edu/records/verification.html)
  • Leave adjustments for civil service employees
  • Leaves of absence for civil service employees
  • Online Employment Application
  • Position audits
  • Seniority
  • Separations
  • Shared benefits for civil service employees
  • Unemployment claims for civil service employees

Urbana Student Employment

Phone: 217-333-0600
Fax: 217-244-6589
Email: studentemployment@illinois.edu*
Website: http://www.osfa.uiuc.edu/aid/employment/index.html

*Please do not include your Social Security Number in emails to the campus Student Employment Office; please provide UIN, if available.

The staff in Student Employment can assist with questions regarding undergraduate student employees such as, but not limited to:

  • Employment Verification for all undergraduate students (both current and former)
  • General guidelines for student employment
  • How to find a student job
  • How to post a student job (unit contacts)
  • Pay issues
  • Student Employee of the Year
  • Student wage information
  • Types of student employment

Chicago Faculty Affairs Human Resources

Phone: 312-355-2412
Fax: 312-996-1700
Email: FAHR@uic.edu*
Website: http://fahr.vcaa.uic.edu

*Please do not include your Social Security Number in emails to the Academic Human Resources office; please provide UIN, if available.

The Faculty Affairs Human Resources Office oversees all policies and procedures related to faculty appointments. The office can assist with questions regarding, but not limited to:

  • Functional HR questions related to faculty (excluding questions regarding benefits)
  • Child of Employee tuition waivers for faculty members
  • Employment verifications for former faculty members (current employees must create a VAN for the agency
  • Leaves of Absence
  • Notifications of Appointments
  • Separations
  • Shared Benefits
  • Unemployment claims


Springfield Human Resources

Phone: 217-206-6652
Fax: 217-2206-7145
Email: uishr@uis.edu*
Website: http://www.uis.edu/humanresources/index.html

*Please do not include your Social Security Number in emails to Human Resources office; please provide UIN, if available.

The Springfield Human Resources Office can assist with questions regarding but not limited to:

  • Classification and Compensation
  • Benefits and Leave
  • Recognition and Development
  • Employment and Testing
  • Labor and Employee Relations
  • Web Applications and Policies
  • Student Insurance



Maintained by University Human Resources | Contact Information | Last Update: 14-November-2013 | ID: 713